When United came to us, they were looking to redesign their website to offer online ordering capabilities. We’ve worked with United Printing + Mailing many times in the past, but this has been the largest project to date. The process for printing and mailing a direct mail campaign requires quite a bit of detailed information, so we worked with United to determine what information would be needed to accept online orders, and helped them map out that process. From there we helped United put the site together one piece at a time—from architecture and wireframes to layout, photography, project management and quality assurance.