Agam -

An outcome driven UX researcher and Usability analyst with 7+ years of work experience in D2C , Payments, Subscriptions , Hyperlocal Information sharing , Social network , Enterprise softwares, Systems thinking and Quality Assurance. I am currently leading User research initiatives at Walt Disney's…

• Coordinate & work with cross functional teams (PMs,TLs, Designers and Engineering teams.) • Creating research deliverables (Research plan,Research protocol, research scripts & Instruction manuals) • Conducting research across different cities in India (Intercepts|Focus groups|Merchants|Cafes|Home…

Survey |Card Sorting | Diary studies | Focus Group | Ethnography |User Interview | Affinity mapping | Gap Analysis | Empathy maps | User recruitment | Stakeholder Interviews| Critical User Journeys| Usability Evaluation| Benchmarking| White paper Analysis |Community Monitoring | Experimental Design|…