Agam Arora

Sr. UX Researcher | NID, Ahmedabad

Hyderabad, India
An outcome driven design strategist & researcher with over 5+ Years of Work experience in User Research , Systems thinking , Usability Evaluation and Quality Assurance. Currently working for Google-Hyderabad as UX Researcher (Optimum) focusing on upcoming products for Emerging markets.

Work Experience

Broadcom

Senior UX Researcher and Usability Expert

India

Google India Pvt. Ltd

UX Researcher-Google India (TVC)

October 2016 - April 2018 India

Directi Internet Solutions (Endurance)

UX-Researcher & Designer

India

Accenture Software Services

Software Engineer - QA / Usability / Business Analysis

During the 3 years of my Work experience at Accenture my responsibilities evolved continuously where I gained expertise in the Following :-

SDLC | Quality Assurance | Business Requirement gathering | Requirement Analysis | Product Usability analysis | Presentations and Client Walkthroughs.

Clients worked for :-
ETS
Unilever
Accenture software delivery products in Finance and Accounting.
India

Tata Strategic Initatives

Design Researcher & Concept Developer - Gamification & Usable Security

As a part of my Graduation project, I worked for TCS - Strategic Initiatives team as Gamification & Usable Security Intern.

The project aims at exploring and demystifying the niche area of HCI- Sec ( Human Computer Interaction - Security Solutions ) with focus on research design and prototyping Gamified security solutions.

The Project touched upon the following topics :-

Passwords | Memory & cognition | Persuasive & Emotional Design | Playful Interfaces | Usability studies & Implementation techniques | Form Factors & Digital ergonomics | Wire framing & Prototyping Techniques
Mumbai, India

Jyoti Sangh

System Researcher [Brand Recall | Service Design | Curriculum Design]

The Tasks involved studying re - establishing a sick organization which was once well renowned but currently fighting for its survival due to the rapid change in the socio - political context.
The Project required a deep ethnographic study of the masses that dealt with systems thinking approach to arrive at the opportunities that can re- position the struggling organization.

As a part of Opportunity Mapping areas pertaining to - Brand Recall , Service Design and Curriculum Design were discovered and explored.

The proposed solutions have been successfully tested and implemented by the organization.
Ahmedabad, India

X Cube Labs

Gamification & UX researcher

As a Gamification & UX Research Intern at X cube labs , following were the responsibilities dealt with :-
Laying out Gamification framework in coordination with Organization's Management that shall facilitate the organization in positioning and promoting itslef in the area of Gamification Implementation in Mobile Products.

Conducted extensive UX Research for a Locality Based - Service Offering App. Created Wire frames and Implemented best practices to facilitate better requirement gathering and reducing work load on design team.

Proposed gamified solutions on a live project aiming at simplified Employee induction policies.
Hyderabad, India

Agombey Design Solutions

Founder

October 2012 - India

Independent Tutor

Private Tutor - English | Mathematics | Science

India

Education

Swinburne University Of Technology

Living Blue Design Anthropology Fellowship

2015 - Australia

National Institute Of Design

M.Des in Industrial Design

2013 - 2015 India

National Law School Of India University

PGD in Intellectual Property Rights Law

Bangalore, India

Entrepreneurship Development Institute Of India

PGD in Entrepreneurship and Business Development

India

Maharshi Dayanand University

B.Tech

Rohtak, India

Languages

English (Fluent),
Hindi (Native),
Punjabi (Native),
Spanish (Conversational),

Awards

Massachusetts Institute Of Technology

ASDA - Award of Technical excellence.

2012

Accenture Software Services

Stellar Awards - Award for Professional excellence

2011

Ministry Of Indian Railways

National Level Bronze Medalist

2010

Maharshi Dayanad University

B.Tech ; University 1st Rank - Award for Academic excellence

2009