I-Shan Chen's profile

Redesign of Marriott Bonvoy Program Overview page

Marriott Bonvoy Program Overview Redesign
Sketch / Photoshop / Illustrator / InVision
Loyalty Marketing is investing in a 5 million dollar media buy. The campaign is targeted to upper funnel, broad inspiration, with a goal to drive understanding of program benefits. In support of this investment and increased traffic we’ve redesigned the page to address several areas:

     *Reduce confusion that Marriott Bonvoy is the new loyalty program – not a hotel brand
     *Educate non-members on the value of membership and provide clear call to actions
     *Engage existing members through travel & redemption opportunities
The hypothesis
Users driven or navigating to the Marriott Bonvoy overview page are seeking information about the loyalty program. Delivering a clear, cohesive benefits story while highlighting unique program features (aka Moments, Homes and Villas) will increase:

     *Enrollment
     *Sign In
     *Booking and redemption rates
Redesign of Marriott Bonvoy Program Overview page
Published:

Redesign of Marriott Bonvoy Program Overview page

Redesign of Marriott Bonvoy program overview page

Published: