This project was conducted for a period of 4 months, as part of the Usability and Experience Evaluation and Redesign (UXAD) discipline at TU Delft. A group of 6 design students was in charge of the redesign of a smart display from Sparta electric bike, and everyone was part of the whole design process, from research to development.
The goal was to redesign the display based on the users experiences. For that purpose, interviews with real users were held, discovering usability problems. This was done selecting participants with different electric bikes, and performing a set of tasks and interviews with them. After, their main quotes unfold into insights and conclusions, using statement card clustering analysis. Moreover, the main expected and used functions on the display were discovered.
With the problem statement, a design goal was drawn: "'the smart device of the e-bike should provide intuitive use of essential functions before, during and after cycling to create an effortless travel for commuters". After, the ideation process started, leading to 4 different types of concepts (basics, smarter, futuristic, and phone app). Using rapid prototyping, the main characteristics of each concept was tested.
Using a combination of each one, one concept was further developed. Furthermore, this concept was evaluated with user testing, setting up a new set of tasks and interviews. After discovering new experience problems with the tested concept, further improvements were designed, heading to a final concept solution.
Final concept with highlighted changes.
Final concept video.
