Tile Alexa Skill
Brief
Voice assistants are meant to make our lives easier but sometimes they can still let us down. After receiving a passionate care ticket, the team decided to take a deeper dive into what the Tile voice experience is like and how human centered design could make an impact. Here's what we did: 
User Testing​​​​​​​
Guiding Principles
User work flows
Shown to engineering to better understand Alexa commands, changes, and reactions. 
User flows for finding your phone
User flows for finding a Tile
Tile Alexa Skill
Published:

Tile Alexa Skill

Published: