Open.
Crowne Plaza - an open community bringing best of the city to its core. Inviting locals and residents into a cafe, which provides the best local coffee, to chat openly about topics that matter to them and establish meaningful relationships that extend beyond the hotel doors. And to further the feeling of belonging in the city, Crowne Plaza brings a food area made of the most popular local restaurant chains, the food court is there for a quick bite or a taster that will help residents to decide where to head out for dinner.
Expert.
The automated booking system allows for a hassle free check in and check out process. Customers can rearrange the room right in their palm through the Crowne Plaza app. The AI will calculate the room layout depending on the preferences. However the staff is always there to help located in the cafe area Crown Plaza experts work in an open office and are available 24/7 to answer any enquiry.
Meet.
No matter the background, resident or a local, have big ideas to share or just want a quick chat. Crowne Plaza allows for people to meet and exchange thoughts openly. All they have to do is pop the their topic on the Crowne Plaza app chatting board and order their hot beverage.
Chat.
By selecting a topic that somebody else has posted on the Crowne Plaza board a person gets a free hot beverage token that they can redeem by simply tapping the phone on the mug, the mug changes colour indicating the barista that this one is free. By following the gradually changing mug colour they can easily find their conversation partner.
Connect.
Crowne Plaza is all about the connection between the city and the hotel residents. That is expressed through advertisement, connecting physical spaces with the Crowne Plaza mark.
