This sketch is about conducting user research - I was inspired by the motive of a person lying on the red couch of a psychologist and telling her story.

The next sketch shows a big mess in someones home! I used the scene that could be anyone's home to illustrate abstract information architecture services such as conscice naming, obvious classifying, and clear structuring of content on a website or screen. 

This sketch is about iterative prototyping which is required to prove your ideas and concepts! I used graphic elements and added arrows to make it looking more dynamic - after coloring the circles I looked at a smiling face ;-)

This sketch is about writing and spreading a compelling story. I have chosen an old fashioned feather to symbolize a personal and hand written letter. Comments with birds are flying around, caring and spreading the story like doves.

UX skills are important for the whole product development team! I love to share my knowledge and train others - if you don't know anything about UX yet, the first session might be a bit overwhelming!

The last sketch is to symbolize that every business, service or product is nothing worth without a confident customer that pays for - so why not giving some love back?!