Microsoft excel template can be used effectively to record calls between two parties and precise information related to calls. these templates can be used as personal record and for professional use also. Different types of templates are available in excel a company can choose one and can further customize it if needed. a call center phone log consists of sales person names in first column.

 

Using phone log template specific products name must be added in second column. Date and time must be added for more accurate data and comments and notes can be added in another column for more specific requirements from a customer.