Chris George's profile

Customer Engagement - Carphone Warehouse

In collaboration with Google, this email was sent out to customers with Android phones, with a selection of some of the best apps available for the OS.
The email performed incredibly well, with a very high unique click rate.

For each app I illustrated phones featuring a screengrabs of the apps in action to better represent what the apps do.  Where relevant, I animated these, as in the before/after example below.

My handset illustrations gave the email colour and variety, and followed Google’s “Material Design” aesthetic.

The zig-zagging layout of the desktop version avoids a repetitive presentation, and scales neatly to a column layout on mobile.
Facetune is an app which allows users to touch up their photos. To demonstrate this, I did a before/after animation which was, effective, and had a small file size - important for users on mobile.
Customer Engagement - Carphone Warehouse
Published:

Customer Engagement - Carphone Warehouse

Customer retention email about Android apps, with animated gifs.

Published: