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Hi! I am an affable and enthusiastic User Experience Practitioner, managing and consulting for over 20 years with commercial experience in the consumer internet field including 6 years in high traffic Retail Ecommerce and 13 years in various Lead roles. Just as comfortable working under my own initiative and as pa… Read More
Hi! I am an affable and enthusiastic User Experience Practitioner, managing and consulting for over 20 years with commercial experience in the consumer internet field including 6 years in high traffic Retail Ecommerce and 13 years in various Lead roles. Just as comfortable working under my own initiative and as part of a multi-disciplinary team.

Extensive experience in both designing, implementing and consulting on Enterprise class and Start-Up solutions using both Microsoft and Open Source technologies.

Proven track record of working in a demanding, business critical environment. Instrumental in delivering user experiences which have generated millions of pounds worth of revenue for a host of high street names, familiar dotcom start-ups and substantial, well respected commercial organisations.

My domains of expertise include:

User Experience Strategy
UX in Continuous, Lean UX & UX in Agile & XP Cultures
Product Design and Innovation
UX Coach
UX Institutionalisation
User Research
User Experience Design
Delivering User Experience in practice
Accessibility for digital interfaces
Interaction Design
Information Design & Data Visualisation
Information Architecture
User Interface development
Web Standards (Acknowledged on the W3C XHTML language spec.)

Particularly experienced with Lean, Agile and XP contexts: training, mentoring and coaching product teams to deliver successful user experiences.

I am also a regular international speaker about UX & Agile, from tools and techniques to theory and recently the ethics of what we do, facilitated workshops and managed UX streams at various conferences including Agile On the beach, several XP Conferences e.g. XP13 Vienna, Booster Norway and UX Cambridge. Read Less
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