A professional with over 10 years experience in the customer service field. Consistently achieves or exceeds management goals and objectives; excellent interpersonal and communication skills at all levels of the organization; a team player, mentor and builder. Builds solid relations by providing outstanding service and conscientious follow up; works well in fast-paced and demanding environments; a dependable and energetic self-starter. Areas of proficiency: Account, Sales, Branch and Project Management, Third party/Vendor Communications, Microsoft Office Suites, Workbench, SPP Proprietary E-Commerce Platforms, Sales Force, and AS400.