Chan Wai Hsuen

Technologist | UX Engineer | Web3

Singapore, Singapore
"Anything of any value in our lives, whether that be a career, a work of art, a relationship, will always start with such a leap. In order to be able to make it you have to put aside the fear of failing and the desire of succeeding. You have to do these things completely purely without fear, without desire. Because things that we do without lust or result are the purest actions that we shall ever take."

- Alan Moore

Work Experience

We Are Day One

Co-founder

We raised USD 1.2M for pre-seed.

DayOne is a VC backed startup revolutionising offline operations for stores by providing a turnkey solution that optimises and streamlines frontline staff communication and collaboration.
October 2020 - Present Singapore

BNP Paribas

Research and Development Lead

The Design Factory Asia is BNP Paribas Wealth Management's incubator, designing innovative solutions for our clients and digital workforce. Co-creation is the philosophy driving the team, who work closely with clients, FinTechs, and industry partners to create the bank of tomorrow.

Being in the Digital Solution team in wealth management. The department is part of a CX program and business transformation. The key role and goal of the department is to drive innovation, formulate new processes and change the mindset of the bank.

As an R&D Lead I work with different business lines, product stakeholders, designers, UX directors and developers. I also bring in different POC (proof of concept) in to the bank, and introduce new technology or tools. My role also includes wearing the hat of a product owners, UI/UX designer and developer. Being LUMA trained, I also co-facilitate Design Thinking for various departments.

We are constantly looking for new innovations to help drive the business in the bank. Innovation which are in many forms, sometimes it is technology driven, sometimes it can be a new way of working or a new client experience.
July 2018 - December 2019 Singapore

Citibank

Developer

I am with the wealth segment team in Citibank. We work hard to deliver the best wealth tools for our relationship managers and also great experiences for our wealth customers. One of the major projects that I work on is the Total Wealth Advisory, a tool that is much needed to increase the efficiency of our RMs to help them plan and manage the portfolios of their clients.

My responsibilities include rapid prototyping, bringing low fidelity prototypes to high fidelity prototypes, overseeing and building the frontend of the digital wealth products. I work with a team of three frontend developers to ensure the best quality product with wonderful experiences is delivered. We practice the agile methodology with continuous delivery and integration in the development cycle.

I work closely with the design team on prototyping UI, UX and interaction design. Besides coding, I also work with Sketch, Proto.io and Principle and other varieties of prototyping tools.
June 2016 - June 2018 Singapore

Kinetic Advertising And Design

Creative Technologist

June 2011 - Singapore, Singapore

Bartle Bogle Hegarty

Digital Developer

June 2009 - July 2011 Singapore, Singapore

3D Sense

Academic Mentor / Part Time

2010 - 2010 Singapore, Singapore

ItsFriday

Freelancer

2007 - 2008 Singapore, Singapore

Foruml8

Web Designer

2006 - 2007 Singapore, Singapore

AKQA

Web Developer

2004 - 2006 Singapore, Singapore

Education

LUMA Institute

Design Thinking Practitioner

LUMA equips everyone at your organization to be more creative, collaborative and human-centered with design thinking training, certification programs and online tools.
2018 - 2018 Singapore

Hyper Island

Hyper Island Master Class

A 3-day course that evokes creative digital thinking.
2010 - 2010 Singapore, Singapore

Queensland University Of Technology

Information Technology, Computing

2008 - 2009 Brisbane, Australia

Singapore Polytechnic

Multimedia Software Engineering

1998 - 2001 Singapore, Singapore

Languages

English (Fluent),
Chinese (Fluent),

Awards

The FWA - Favorite Website Awards

Asocial - FWA Mobile Of The Day

2013

Cannes Lions

Bronze - 360 Brand & Identity Experience

2013

The FWA - Favorite Website Awards

Makisan - The Cutting Edge Project of the week - Makisan

2013

The FWA - Favorite Website Awards

Makisan - Site Of The Day (SOTD) - Makisan

2013

The FWA - Favorite Website Awards

Hello Mankind - Site Of The Day (SOTD)

2013

The One Club

One Show Interactive - Kinetic v5

2012

Webby Awards

Best Visual Design - Kinetic v5

2012

Cannes Lions

Craft, Illustration & Graphic Design - Kinetic v5

2012

The FWA - Favorite Website Awards

Site Of The Day (SOTD) - Kinetic v5

2012

The FWA - Favorite Website Awards

Mobile Of The Day - Kinetic v5

2012

The Singapore Creative Circle Awards

Spatial Design - Nike Disruptive Retail

2012

The Singapore Creative Circle Awards

Interactive Tools

2012

The Singapore Creative Circle Awards

Websites & Microsites - Kinetic v5

2012

Spikes Asia Advertising Festival

Digital Bronze - Chuck's Cup 2010

2010

The Crowbar Awards 2014

Jury for the interactive category for The Crowbar Awards 2014.