Tommy Daniel Thompson

Houston, TX, USA

Work Experience

HTX Media Group

Creative Design Manager

- Design marketing material for the businesses including business cards, flyers, banners.
- Manage social media marketing campaigns and day-to-day activities.
- Create, curate, and manage published content (images, video and).
- Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).
- Design, create and manage promotions and Social ad campaigns.
January 2019 - January 2020 Houston, Texas, United States

LG Event Pro

Graphic Design / Social Media

- Design marketing material for the business including business cards, flyers, banners.
- Work with clients to design photo booth layouts, vinyl designs, and monograms.
- Prepare files for various products, including vinyl cutting, photo booth, and GOBO Lighting.
- Manage social media marketing campaigns and day-to-day activities.
- Develop relevant content topics to reach the company’s target customers.
- Create, curate, and manage all published content (images, video and written).
- Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
- Conduct online advocacy and open a stream for cross-promotions.
- Develop and expand community and/or influencer outreach efforts.
- Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).
- Design, create and manage promotions and Social ad campaigns.
March 2017 - January 2019 Houston, Texas, United States

Trademarks Promotional Products

Temp Graphic Designer

- Worked with lead designer to help prepare designs for screen printing.
- Created designs, and layouts that met the customers specifications.
- Verified print sizes, colors, and designs for accuracy.
October 2016 - November 2016 Texas, United States

Kelly Services

Applecare Team Manager

- Work from home position.
- In charge of a team of 15+ advisors.
- Performed coachings and Quality Assessments on a daily basis.
- Made sure advisors reached monthly goals and met Apple's requirements.
- Used various web tools including Google Docs, Drive, and iCloud.
- Worked with staffing to resolve issues with attendance, and payroll.
October 2012 - Present

Sprint Nextel

Sales Representative

- Perfected knowledge of products, market, and sales strategy.
- Worked with Company staff to effectively close sales.
- Handled and resolved any complaints or concerns from customers.
- Organized and executed window displays and product placements.
November 2009 - December 2010

Florence Manufacturing

Customer Service Representative

Click to edit position description- In charge of the wholesales customers or "National Accounts".
- Perfected knowledge of products, market, and sales strategy.
- Handled and resolved any complaints, concerns, or technical issues from customers.
- Retrieved orders from several National Accounts using various web-based tools and entered the orders on a daily basis using Florence's order maintenance program(TCM).
- Entered and scheduled RGAs(Returned Goods Authorizations), requested credits, and filed closed orders on a daily basis.
June 2004 - January 2009

Target

Cashier

- Greeted customers and answered basic questions about the store and the products.
- Handled transactions involving cash, credit, and checks.
- Zoned/stocked items.
July 2003 - August 2004

Sykes

Customer Support Technician

- Handled and resolved any complaints, concerns, or technical issues from customers.
- Recorded calls electronically using Sykes database program.
January 2001 - July 2003

Education

Full Sail University

B.S. Graphic Design

January 2011 - October 2013