Toby Matthews

Bournemouth, United Kingdom
I am a keen, hardworking and focused individual, with a particular interest and an eye for detail designing and presenting information in different formats.

Currently working as an Office Administrator at the Cornwall Rural Community Charity (CRCC) in Truro, providing administrative and design support to the organisation. I have previously done a degree in BA (Hons) Visual Communication at the Arts University Bournemouth.

I am very organised, coordinating my workload and managing my time efficiently to complete projects and tasks on time. I am a strong independent worker as well as working as part of a team, communicating clearly and efficiently with others, keeping colleagues up to date on tasks I am set, and always respond to email requests or check ups in a timely manner. Overall I am reliable, respectful, friendly and always willing to support others whenever necessary.

Work Experience

Cornwall Rural Community Charity

Office Administrator

Maintaining and updating the CRCC, Clean Cornwall and Vital Venues websites - inputting upcoming litter picks/beach cleans on the Clean Cornwall website.

Social media marketing (Twitter, Facebook) by raising awareness of upcoming events and signposting relevant information.

Designing and editing content for posters, newsletters, leaflets and reports - promoting computer lessons to elderly members of the public across Cornwall.

Assisting project delivery officers by managing and maintaining databases for mail merge mailings and ‘e-shots’ via Mailchimp, as well as sourcing information.

Customer service by dealing with phone-calls and greeting visitors in a professional and friendly manner.

Managing CRCC’s room hire service.
December 2014 - March 2016 United Kingdom

Wildfire UK

Design Assistant - Placement

Assisting with editing commercial publishing and marketing documents for local and nationwide clients.
United Kingdom

ID Group

PR Assistant - Placement

Assisting by taking photographs of a PR event for one of their clients.
United Kingdom

Education

Cornwall Marine Network

BTEC Business and Administration

Also completed Functional Skills in English and I.T.
2015 - Falmouth, United Kingdom

Arts University Bournemouth

BA (Hons) Visual Communication

2011 - 2014 United Kingdom

Truro And Penwith College

Foundation Diploma in Art, Design and Media

Also completed Visual Arts (Life Drawing) qualification.
2010 - 2011 Truro, United Kingdom

Truro And Penwith College

A Level: Graphics/Illustration, Environmental Studies, Mathematics, Photography

2008 - 2010 Truro, United Kingdom

Penair School

GCSE: incl. English, Mathematics, Applied Science, Graphic Products, I.C.T.

2003 - 2008 Truro, United Kingdom

Training

Writing for Business | Cornwall Marine Network | March 2016
Developing writing skills with the target audience in mind. Using the correct business language and document structure to deliver accurate and professional communications.

Marketing your Business | Cornwall Marine Network | November 2015
Developing marketing strategies that understand and satisfy the customers needs through various marketing communications.

Enhance your E-Marketing | Cornwall Marine Network | November 2015
Understanding the motivations of customers through social media, SEO, SMS, email and content marketing.

Make Every Contact Count | Penwith Community Development Trust | September 2015
Knowledge and understanding to “Make every contact count” in our day to day work, as a way of encouraging and helping people to make healthier choices and to achieve positive long-term behaviour change.

Rotary Youth Leadership Award | The Rotary Club and PDC Inspirational Ltd | July 2015
An intensive training programme in leadership development and teamwork, comprising outdoor activities and tasks aimed at team building skills, along with a series of projects and lectures from eminent members of the South West community.

Distressed Caller Training | Cornwall Rural Community Charity | July 2015
Identifying how to help someone who is upset, confused or distressed, avoiding false assurance, and signposting individuals for support.