Work with Senior Staff and client teams to create test plans and conduct a variety of research activities, including information architecture studies, usability studies and surveys. Developed a process for creating interactive prototypes with Axure RP, and researched new methods for conducting mobile usability tests. Example activities included:

1. Analyzing qualitative and quantitative results across three geographic areas (North America, Europe and China) and several distinct customer segments for a major healthcare company's brand study.
2. Moderating usability tests and analyzing results across 6 distinct customer segments for a major healthcare company;
3. Assisting with business development activities, including copyediting of proposals and helping pitch new work;
4. Working with a software company to evaluate a complex software project through usability testing, and using the findings to create a prototype for the software's redesign.
5. Creating interactive, annotated prototypes and specifications for the redesign of a regional bank's website;
6. Leading development of the website for World Usability Day, including implementation of custom mapping technology in Drupal 7.

Drupal is an open-source content management system supported by the work of thousands of volunteer contributors around the world. In my current role, I work with a multi-national distributed team to enhance the contributor, new user, and community experience on all Drupal.org properties.

Activities include defining direction and strategy for team priorities, redesigning user profiles and dashboards, creating a new support system for Drupal users, and creating better ways for Drupal user groups to collaborate and set up events. In addition to wireframe and design activities, soliciting feedback from members of the community and synthesizing insight from that feedback is a key part of this role.

• Created and ran an independent design studio providing strategic consulting, brand development and web design for food, sustainability and social impact.

• Specialized in working with progressive startups to understand their audience, focus their positioning and create highly integrated brand campaigns for print and web.

• Also worked with larger brands to extend product lines, update old code to web standards, and create dynamic
sales pages and presentations.

• Tapped an extensive network of independent colleagues to create customized project teams based on the scope of each project. Teams ranged from just me and the client to 3-5 independent designers, copywriters and developers.

• Created a comprehensive social media strategy for the studio. This strategy has resulted in $15-20k per year in new business, along with multiple speaking engagements, writing assignments and new business inquiries.

• Gave support to other designers and entrepreneurs via private mentoring, speaking engagements, writing, and studio internships.

Coordinated design and prepress for a busy local printshop. Prepped mechanicals, output plates, and did the odd bit of Real Design™ that came in the door. Learned a huge amount about how the printing process works, which fueled my passion for sustainable design. Also got very good at project management, balancing a full time workload with a budding freelance practice on evenings and weekends.

Expected graduation date February 2015.

Finishing up my degree at Lesley University with a focus on user experience, design and business. Intention is to obtain a masters in multidisciplinary design through Lesley and Art Institute of Boston.

Finished 75 credits towards a Theatre minor and Studio Art major, but had to leave for various life-related reasons.