Showcase & Discover Creative Work

Susannah Carpenter

Graphic Designer | Digital Media Manager

Charlotte, NC, USA
Work Experience
Charlotte, NC, USA
Dec 2012
Provide creative design for small businesses including logos, business cards, letterheads, mailers, brochures, postcards and more. Design print products for personal use including invitations, stationary, announcements, wall art and more.
Charlotte, NC, USA
May 2012
Marketing & Digital Media Manager
Develop, design and schedule creative marketing campaigns including print/digital ads, web pages, logos, sales/marketing pieces and event signage. Schedule and update editorial and promotional content on Collaborate with sales and editorial teams to support the development of compelling promotional content, eliminating any overlap in content and ensuring that all teams are on the same page.

Content management, page design and search engine optimization for and Create promotional landing pages to support events, contests and coupons. Produce/manage editorial landing pages and eNewsletters. Produce compelling images and rich content for, preparing image links, alt tags and tracking tags for all web content.

Support the web needs of outside clients and partners, producing content, design and scheduling of digital ads, promotional eBlasts, web coupons, social media updates and special webpages.

Test all web content prior to publishing and find root causes for any emergency issues that develop post-production. Fix HTML for production errors.

Assess web analytics and implement strategies for decreasing bounce/exit rates and increasing pageviews.

Manage social media presence, driving traffic to website via Pinterest, Facebook, Twitter and Linkedin.

Produce documentation and training guides on production procedures to support cross-training of interns and team members.
Charlotte, NC, USA
Mar 2011Dec 2012
Directory Editor
Managed Charlotte Parent's 20+ online and print directories. Ensured that all listings were updated accurately for annual guides, monthly issues and
Charlotte, NC, USA
Mar 2011May 2012
Digital Media Assistant
Promoted in May 2012 to Digital Media Manager.
Charlotte, NC, USA
Nov 2010Mar 2011
Office Manager
Web management and updates. Updated calendar events for web and print. Edited monthly newsletter for Carolina Parenting, Inc. Wrote and designed press releases. Planned and coordinated events including the annual Young Authors Reception. Managed and updated’s Online Camp Fair. Maintained sales numbers and advertising contracts. Tracked, recorded and analyzed monthly webstats using Google Analytics. Compiled content for marketing e-newsletter.
Charlotte, NC, USA
Apr 2009Oct 2010
Advertising + Marketing Specialist
Creative design and copy for 10,000+ piece mailings. Copywriting for web, blog, promotional products and e-newsletter. Increased web presence with SEO copywriting and keyword placement. Developed company blog ( Coordinated placement of print media buys. Developed e-mail campaigns, PPC campaigns and managed Google Analytics tracking. Managed website content. Oversaw marketing and coordination of company webinars.
Boone, NC, USA
Aug 2004May 2008
Bachelor of Science, Communication/Journalism
Advertising Design, Dreamweaver CS6, Editorial Design, Graphic Design, HTML, Illustrator CS6, Indesign Cs6, Photo Manipulation, Photography, Photoshop CS6, Search Engine Optimization, Social Media, Web Administration, Web Content Management, Web Marketing
2012 Gold Award Winner for Best E-Newsletter in the 2012 PMA Editorial and Design Awards