Susan Mercer

I've worked with great software development teams that could build anything. I like to think that my job is to make sure that they build the RIGHT thing. I've done a lot of UI design and usability testing, but I want to do more field research to really understand users in their element and identif…

Experienced Usability Professional - 10 years as a User Interface Designer - 7 years in consulting - 5 years as a Project and Product Manager - 3 years in UK and Europe User research / requirements definition - Collage, contextual inquiry, interviews, analysis User interface design activiti…