Suzanne Shuran Wu

UX Designer | Web & Mobile App Design

New York, NY, USA
Suzanne is an UX designer and illustrator based in Brooklyn, NY. She is building socially-conscious, empathetic & curious digital products.

Work Experience

Facetopo

UX UI Designer

Facetopo is a Boston-based bio-tech startup using facial mapping technology to uncover our genetic traits expressed in our face.

Deliver facial capture technology science app for iOS App Store and Android Play Store using Sketch, Zeplin, Invision.

Improve app experience by user testing the app, translating the results into prioritized tasks according to short and long-term goals and implementing changes working closely with founder and engineer.
2017 - Present Massachusetts, United States

Crisis Text Line

Crisis Counselor

Crisis Text Line is the free, 24/7 text line for people in crisis in the United States.

As a Crisis Counselor, I bring those in crisis from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning. Completing 30+ hours of training.
February 2020 - Present New York, New York, United States

Suzanne Wu Studio

Designer/ Artist

Delivered websites and mobile apps by working closely with start-up, non-profit clients and engineering.

Transformed the storefront and waiting area of Brooklyn City Dental by rebranding the logo, signage, and mural.
January 2016 - Present New York, United States

Samoset Family Dental

Web Designer

Executed website using semantic and accessible HTML, CSS, PHP & JS increased patient conversion by 200%

Establish brand identity • Strategize and increase website ranking to first page on Google by optimizing usability, on-page tags, page speed, creating sitemap etc
April 2015 - 2017 Massachusetts, United States

Fresh Tilled Soil

User Experience Apprentice

Created client deliverables (user journeys, wireframes) in collaboration with the UX strategist through stakeholder interviews and requirement definitions

Developed a fully accessible web form following W3 standards using HTML, CSS, jQuery and Modernizr
September 2015 - December 2015 Massachusetts, United States

MIT Press

Digital Initiatives Intern | Ebook development

Work closely with Digital Production Coordinator as a part of the Digital Initiatives Group

Delivered four responsive ebooks in a five month duration using XHTML, ePub, CSS, and Calibre

Maintained digital database and website content using FileMaker and Drupal
January 2015 - Present Cambridge, Massachusetts, United States

Education

Rhode Island School Of Design (RISD)

Furniture Design, Bachelor of Fine Arts

June 2010 - June 2014 Rhode Island, United States

Languages

English (Fluent),
Mandarin (Fluent),

Skills

Adobe Illustrator, Adobe Indesign, Adobe Photoshop, Axure, Branding, CSS, HTML, Prototyping, Sketch, Social Media Marketing, UI Design , User Testing, Web Design, Wireframing,