Robert Palmer

Service Designer

Dublin, Ireland

Work Experience

Tivoli Gardens

Experience Design Intern

I worked on a project for the Christmas season at Tivoli Gardens which sees over 1 million people visit the park over a 6 week period. I applied Service Design principles to research and develop the guest journey for the attraction to create an outstanding experience.
April 2016 - July 2016 Denmark

The Happy Pear

Service Designer

January 2016 - March 2016 Greystones, Ireland

The Neurology Institute

Freelance Design Consultant (Remote)

May 2015 - June 2015 Cape Town, South Africa


Freelance Service Designer

February 2015 - February 2015 Dublin, Ireland

The Happy Pear

Service Designer

Analysis and improvement of the Happy Pear Café.
January 2015 - January 2015 Greystones, Ireland

The Happy Pear

Service and Product Designer

June 2014 - August 2014 Greystones, Ireland

Etsy Shop - Jellybean Cavalry

Founder/ Designer

January 2014 - August 2014 Greystones, Ireland

Coronation Global

Document Designer

September 2013 - December 2013 Dublin, Ireland


UX/UI Intern

February 2013 - April 2013 Dublin, Ireland


Dublin Institute Of Technology

Bachelor of Science (Honours) in Product Design

Achieved Second Class Honours.
September 2009 - June 2012 Dublin, Ireland


Analysis, Concept Development, Creative Design, Customer Journey Mapping, Ideation, Planning, Research, Sequencing,