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I am a technology bridge who works with customers to solve today's problems for a better tomorrow. I bring to the table technical acumen, creative style and a talent for helping people demystify the complexities in technological solutions to tell their story.

Value. User testing, architecting solutions, demonstra… Read More
I am a technology bridge who works with customers to solve today's problems for a better tomorrow. I bring to the table technical acumen, creative style and a talent for helping people demystify the complexities in technological solutions to tell their story.

Value. User testing, architecting solutions, demonstrating products, proving concepts, developing customer journeys and code-level product improvement.

Training. I’ve designed, coded, demonstrated, implemented, taught and supported website and Twitter protocol-level architecture and technology solutions to executives, support personnel, sales and marketing, business managers and operational end users.

Master of Business Administration in Marketing, University of Texas at Dallas, 2010
Bachelor of Arts in Psychology, University of Texas at Dallas, 2005

Strategic Growth. I recommend new methods and techniques to create state-of-the-art design as well as conduct usability testing for functionality and relevance. I advocate as the voice of the customer in the UIE development process to deliver elegant and delightful customer experiences for a national business that serves millions of customers. I collaborate on UX strategy for prototyping and pilot efforts, translating UX and business requirements.

Specialties. Business need analysis, website concept development, user interface development and improvement, customer implementation and training, leadership, meeting facilitation, networking, marketing material creation and technical sales.

Technical Software Expertise. Ten years of experience with front end digital tools such as HTML5, CSS3 and JavaScript. UserTesting.com, Twitter Bootstrap, Adobe Creative Cloud, WordPress, WP Courseware and AngularJS.

Skills. Exceptionally strong problem solving and technical acumen. I am highly personable and excel in working with and leading people. presenting concepts to peers, management, and executive stakeholders and influencing design, product and business direction.
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