Associate Product Designer
Collaborates closely with content, development and product on: identifying user problems, consolidating user research and analytics data to inform project direction, brainstorming solutions that solve user problems while driving KPIs and balancing stakeholder needs, sketching, wireframing and prototyping, creating design documentation to communicate decisions to stakeholders and specs to developers and improving cross-functional workflow.
Formulates research strategy and moderator guides to inform project direction, conducts in-person and remote user tests and summarizes data into takeaways and actionable design recommendations.
Boston, Massachusetts, United States
Formulated research strategy to examine robot vacuums in context.
Created protocols for and performed secondary research, contextual inquiry, survey design and analysis and cultural probe.
Led synthesis of findings into creation of artifacts (customer journey maps, strategy canvas), report and presentation to high client satisfaction with team.
- August 2017
Seoul, Korea, Republic of
University Of Pittsburgh
UX Designer & Researcher
Performed secondary research, interviews with patients and providers and user testing.
Led redesign with visual designers to build wireframes, hi-fi mobile screens and interactive prototype.
- August 2017
Pittsburgh, Pennsylvania, United States
Clinical Research Coordinator
Performed brain stimulation, neuroimaging and study protocols (survey, interview) for 4 studies.
Re-programmed computer tasks to improve validity of results. Built scripts to automate data cleaning and analysis for 3 grants.
Interfaced with patients, clinicians and hospital admin. while implementing new protocols to improve patient care efficiency.
- June 2016
Massachusetts, United States
Designed and troubleshooted online psychiatric surveys using SurveyMonkey and SurveyGizmo to improve usability for clinical assessors and efficiency for data analysis.
Cleaned survey datasets for grants, posters and honors theses using SPSS.
Created and presented poster on anorexia nervosa physiological study for 2012 APS conference.
- May 2014
Pennsylvania, United States