Olivier Williams

Senior User Experience Designer

Toronto, Ontario, Canada
I'm a Product Designer with a passion for design systems and making the web accessible for everyone. I enjoy building products with diverse teams that make lives easier, less stressful, and more productive.

Work Experience

PagerDuty

Senior User Experience Designer

• Lead designer for major system overhaul projects, enabling enterprise customers to be more efficient and effective in their incident management response on our mobile and web applications.
• Contributed to an internal design system for the design and engineering teams to deliver a consistent user experience to customers.
• Mentored the design team with coding and git basics to deploy code to improve user experience without engineering help.
• Won 4 internal hack days in team and solo projects. 2 had marketing launches and 3 are now part of our product offering.
• Regular contributor in designer interviews to evaluate new candidates.
August 2015 - Present Ontario, Canada

Eventmobi

Product Manager

Owned the backlog for the event app team. This included leading my team to work on new features, creating documentation and processes to help my team succeed and working with other departments to build successful products.
December 2014 - August 2015 Toronto, Ontario, Canada

Eventmobi

Lead Product Designer & Front-End Developer

Led a mobile app redesign. I worked with our support and sales teams to find out why our clients love our platform, and where we could improve their experience.

After completing several rounds of discovery and research, I led the design process to narrow down our journey map. Once we had a good idea of the direction we were heading in, I moved on to the prototype stage to test out our new version with customers. Once the product design was completed, I built the front­-end for our cross-platform mobile web app. This included a mobile-­first CSS framework, as well as a style guide to help document all the different UI patterns in our app.

Once we launched the new mobile app, we started our redesign project for our content manager. We went through a similar process as the event app redesign, but focusing on creating a new platform that would make it easier to integrate all of our products together. After a lot of research, user interviews and meetings we agreed on a direction to head towards. I built and deployed a design system in Meteor.js to quickly prototype different reusable UI patterns and templates that could be used in the new content manager.
March 2013 - August 2015 Toronto, Ontario, Canada

Eventmobi

Product & Marketing Designer

First full-time designer at the company. Worked with the engineering team to design and develop new features. I also handled all of the marketing design involved with new products we launched: logos, infographics, posters, banner stand, brochure, business cards.
February 2012 - March 2013 Toronto, Ontario, Canada

Iron Logic Inc.

UX/UI Designer

Lead designer for a team of 30 Engineers on large-scale applications for Canada’s biggest telecommunication company. Day to day I was involved in brainstorming with Product Managers and Engineers on new projects. Building my designs into working interactive prototypes to pitch to senior leadership stakeholders.
January 2009 - June 2011 Ontario, Canada

Languages

English (Native),
French (Fluent),

Skills

Accessibility, CSS, Design Systems, Ember, HTML, Interaction Design, JavaScript, Meteor, Product Design, React, User Experience Design,