Monica Mundis

Marketing ASSOC

Wilmington, DE, USA
Dynamic and creative Marketing Communications Specialist with a successful career in advertising and finance with a strong background in digital, e-mail and direct mail campaigns, a Masters Degree in Arts and passion for customer experience, strong working relationships and volunteer activities.

Work Experience

Bailey Brand Consulting

Graphic Designer

Development of Brand Standards Guide for clients as PMA Companies (Risk Management Solutions, specializing in compensation, property insurance and other financial services) which resulted in a great customer experience.
2011 - 2011 Plymouth, Pennsylvania, United States

CM Business & Image Consulting

Art Director – Content Manager

Provided creative vision and concept design for numerous clients in USA, South America, and Spain. In charge of the Award-wining magazine Golden Years. Supervise and direct an in-house creative team and outside suppliers.
2009 - 2011 Wilmington, Delaware, United States

M&E Consultores En Medios Interactivos

Manager – Art Director

Manage successful Marketing campaigns for Government entities and multinational corporations like 3M which has operations in 69 countries and a revenue of 30B.
2000 - 2005 Lima, Peru

El Comercio Newspaper

Art Director-Editorial Designer-Writer

Responsible for managing successful and award wining Marketing projects in different stages and provide art direction and training in a fast-paced, high intensity work environment. El Comercio is one of the oldest and most influential Spanish-language newspapers in the world.
February 1998 - February 2007 Lima, Peru

InterAxis S.a.

Digital and Web Designer

Award winning designer. Working on several e-mail and web campaigns.
1997 - 1998 Lima, Peru

Mastermedia Studio

Multimedia Designer

Multimedia Designer: CD roms, Kiosk Multimedia, Presentations, etc.
1996 - 1997 Peru

Farbe&Design Agency

Graphic Designer-Advertising Consultant

Graphic Designer-Advertising Consultant: Packaging, Merchandise, Corporate Identity, etc.
1996 - 1996 Peru

Armor Graphics

Graphic Designer - Pre-Press

Handled tasks related to design and concept development in various promotional projects for clients including Brand design, Production process, Pre-Press experience and proofing.
2012 - 2013 Newark, Delaware, United States

Marketing Associate - SME

Oversight in the Component Review team within the Marketing Content Management team. Lead reviewer in charge of Component Review team that guide Project and Campaign Managers to ensure deliverables adhere to established processes, guidelines, style, Legal and Compliance to ensure Chase’s Marketing Services’ strong controls and standards meeting over 95% success rate.

Notable achievements:
• Marketing Services Director mention for the Ritz Visa Infinite Launch, Rebrand & Migration and Sapphire Reserve & JPMorgan Reserve campaigns which reached more than 2.1 Billion customers.
• CCB Operations Administration Executive Director recognition for the support to the ODP/ODLOC Decommission mailing, allowing to send 19MM letters in just over a week.
• Quarterly Customer Engagement Program team recognition for the support during creative reviews providing recommendations that will speak clearly and concisely to the customer.
• Content Development’s manager recognition for being part of the implementation of a new Legal approval process for Spanish footnote language on Card marketing materials.
• Content Indication’s manager mention for identifying issues and suggesting solutions during the Freedom Unlimited RPA footnote review.
• Change in Terms team recognition for the review of key Spanish creatives that resulted in a great customer experience.
• Manage the Marketing Style Guide and Spanish Call Outs for the Marketing Content Management team.

Bilingual Subject Matter Expert for several teams and LOBs including Retail, Content Indication, Content Development, Production, PIO (Partner Integration) and Brands & Partner BST teams. Review over 600 Spanish key creatives/footnotes (2016-present) and identifying critical errors that were corrected before going to the market.
July 2013 - Wilmington, Delaware, United States

Education

Toulouse-Lautrec, Institute Of Communication And Design

Master´s Degree in Graphic Design

Toulouse-Lautrec, Institute of Communication and Design

Languages

Spanish (Fluent),
English (Fluent),
Portuguese (Conversational),

Awards

Pricewaterhouse

Category interactive: Multimedia CD-ROM of Luis Gonzáles Guitar lessons.

1997

National Contest Of Websites, “Arriba Peru”

First place in the category Peru commercial: Website El Navegante of Expreso Newspaper - Tecnotrón Fair

1998

Toulouse-Lautrec, Institute Of Communication And Design

2004-2006 PADIS Award. Llamagas microsite& poster for war correspondent, El Comercio newspaper

2004

Rockport Publishers (San Francisco, USA)

Published by Rockport Publishers. The Best of Business Card Design 4 book.

2000

SND Awards – The Society For News In The (USA).

Category Design of Newspaper Pages

2003

RevolutionArt Online Magazine

2009-2010Published by RevolutionArt international magazine.

2009

AFP Integra

AFP Integra Award: Business Ideas. Edad de Oro magazine. Magazine dedicated to the Senior population.

2007

Ministry Of Development And Social Inclusion

The Social Development and Social Inclusion - Government Department Award. Design of Edad de Oro magazine.

2011

J.P. Morgan Chase

2015-2017 Chase Five Keys to a Great Customer Experience recognition

2015

Skills

Bilingual, Branding, Communication, Detail Oriented, Independent, Leadership, Management, Negotiations, Organization, Work Under Pression, •Creativity, •Relationship Skills And,

Additional Information

Other Interests and activities: Writer in a magazine. Partner of a hand made hand bags line in Perú that helps employ mothers and young workers. Image consultant for people who want to change their professional and personal look. Reading, blogger, go to the gym, travel and concerts.