ENHANCED DESKTOP SUPPORT TECHNICIAN (IT)
Desktop Support Responsibilities:
- Remote Software / OS support for the 9,000 desktops at GD Electric Boat sites world-wide
- Collaborating with a Team of Software Engineers to asses trends and seek solutions to meet the needs of the Contract Holder (GDEB)
- Obtained DOD Secret Clearance
August 2011
-
Connecticut, United States
VIDEO EDITOR / GRAPHIC DESIGNER - Audio/Visual Technician
MEDIA DIRECTOR - TECHNICIAN RESPONSIBILITIES:
- Extensive Video Editing, Graphic design and print layout experience
- Regional Weekly Religious Television Program Producer / Editor - Program design, Final Cut Edit, DVCAM delivery (reaching a possible cable audience of 5 million)
- Distance Learning Platform (moodle) - content preparation and content delivery; prepared 200 hrs. of finished Course content (lecture style / professor lead)
- LIVE AV Operation - 200+ Yearly Events (Set-up, Operate)
- Classroom Technology Specialist - Crestron Room Control Systems programming experience
- On-line Education Video System & semi-Broadcast multi-camera 3,000 seat auditorium television video system - design, installation, operation, and maintenance
- Weekly Audio operation of 3,000 seat auditorium
- Audio Engineering (Post) / Radio Broadcast
- Scheduling/ Training - volunteer staffing
IT SUPPORT RESPONSIBILITIES:
- Help Desk Support (Multi-Campus) - Laptop/Desktop Support - 120+ systems Campus-wide
- Windows XP, Server 2003, Vista, Win7, Mac OSX - Support and configuration
- Network Support / Basic Network Design and Installation (Routers, Switches, copper and fiber termination, cable management)
- E-mail Support - Google APPS, etc
February 2006
- June 2011
Knoxville, Tennessee, United States