In addition to my role as Marketing Manager, the following tasks for my job role are as follows:

• Communications
- Collaborate, generate, and upkeep templates in Asana projects for in-office operations
- Collaborate with other teams to identify the public voice of the brand
- Communicate with media outlets and journalists to create press kits
- Perform communications research & monitor the progress of various communications strategies
- Develop materials and assist team members in staff training for communication improvement practices

• Leads
- Coordinate with National Sales Manager and Point-of-Contact Sales Representatives in managing multiple course registrations and leads
- Lead aggregation and transfer to Headquarters & Sales Team

• Marketing Product Logistics
- Manage & Monitor inventory with the Supply Chain Operations Manager
- Provide Noris branded files to Operations Coordinator for apparel & promotional material orders
- Assist with onboarding procedures by providing marketing materials to new employees

• Digital Marketing
- Assist with developing, posting, and upkeep of social media content
- Manage email lists and generate content to schedule email blasts
- Oversee and repost social media posts by our Key Opinion leaders and sales team

• Team Collaboration
- Corporate Event Planner & Director of Education: Obtain course/event details to submit requests to the Global Marketing Team
- Global Marketing Team: Creation process of all marketing content
- Noris Medical Mexico branch: Assist with support in establishing their marketing department
- Assist with planning, preparation & packing of materials for upcoming courses and events

• In-Office Operations
- Coordinate with Office Administrator in managing multiple course registrations
- Generate itinerary templates for email newsletters to send to registered attendees before courses & evening gatherings
- Customer Service - Assist in taking customer phone orders and relay messages of any inquiry to the proper departments

• Organize/Manage company Google Drive for USA office and Regional Sales Managers' operations
- Generate Google documents/sheets for in-office operations use
- Manage/Maintain/ USA office request forms
- Generate & upkeep Asana projects for the USA Marketing Department

• Coordinate all courses, events & personnel
- Generating and managing all pertinent information on project management software and google documents
- Research/identify successful event opportunities
- Calculate/propose budgets
- Post all approved courses and events on the staff calendar
- Register all personnel and speakers attending each event
- Arrange and book flights/accommodations for personnel
- Generate/distribute agendas/itineraries and supplies list for attending personnel
- Generate and distribute CE Certificates to course attendees

• Manage Master Calendar for internal operations
- Courses, tradeshows, and local society meetings

• Freight Logistics
- Manage shipping/logistic schedule for all freight
- Preparation and packing of materials for all events
- Resolve all shipping, import, and export issues with the support of the Supply Chain Manager on event equipment.

• On-site Course/Event Coordination
- Oversee logistics associated with all workshops at tradeshows in conjunction with the education department
- Request, schedule, arrange, and oversee all vendor services/logistics such as booth rentals, A/V, electrical, flooring/furnishings, and labor services

• Marketing Branding and Inventory Management
- Incorporate company branding into product presentation supplies.
- Schedule recurring social media posts for event meetings as they are approved for global branding
- Perform special projects requested by Noris Directors and National Sales Managers.
- Collaborate with global headquarters to submit requests and revise digital/print marketing materials

• Designed and implemented various digital/print ads and marketing campaigns for our network of franchises which increased foot traffic during the campaign period.
• Consulted with franchisees to develop advertising strategies and marketing collateral that included in-store signage and digital assets that met their campaign strategies.
• Monitored online reputation of our entire network of franchise stores and developed strategies for the stores to improve their online reputations; this has helped increase their online perception and increased store traffic.
• Coordinated with the city for the flagship store to be a vendor at local community events. This has led increased store traffic, increased revenue and sponsorship opportunity within the community.

Part-time Freelance design.
www.mettleheaddesigns.com

Completed freelance projects from time to time creating the following:

• Online/Social Media Marketing for Small Businesses
• Business Logos
• Converting Images into Vector Files

• Managed and coordinated projects with other designers (in house and remote) from concept to completion to keep the production flow smooth.
• Developed print/web marketing materials as well as promotional items (physical) to give our clients a unique look for their brand which helped them stand out from their competitors.
• Collaborated with clients to create captivating logos that identify
their brand.
• Customer service oriented tasks included producing estimates/invoices, contacting customers regarding their order status as well as timely payment collection.
• Represented the business at networking groups to promote our business’s services. This helped us gain new clientele through referrals and visibility.

• Performed as main cashier on both regular and holiday shifts.
• Hosted beer and wine tasting events
• Consulted with customers who needed wine that fit within their budget for a wedding
• Achieved a perfect score in customer service by a secret shopper.

• Front register sales/returns and provided customer service.
• Transitioned departments to shipping/receiving textbooks, general merchandise, and inventory.

Attempted to study for Game Design, but is currently on hold.