Matt Souza

Product Designer

I am a mobile first, minimalist design enthusiast currently making the digital world a be er place one pixel at a me over at JCPenney. I have 4+ years experience crea ng user centric design solu ons for both small and large companies from a wide range of fields. When not working, or designing, you can nd me either traveling the world, ea ng (9 times out of 10 at Chipotle) or working out.

Work Experience


Senior UX Designer

May 2017 - Present Plano, Texas, United States


Mobile UX Lead

- Contributed to a conversion increase of over 40% YoY with mobile orders over 100% increase YoY and mobile only comp sales at 115%
- Contributed to an 11% increase of Rewards enrollment (~13K enrollments per week) and a 15.84% increase in linking of accounts
- Led a team of 7 designers with the sponsorship from senior leaders for a $2.4M mobile apps redesign for both iOS and Android
May 2015 - April 2017 Texas, United States

Southwest Airlines

Visual Designer

- Provided creative UX design solutions for new and existing web pages on
- Contributed layouts for essential scheduled and unscheduled Customer marketing e-mails
- Responsible for creating, editing, and enhancing online forms, landing pages on
December 2014 - May 2015 Texas, United States


UX Designer

- UI Design Lead in major corporate website redesign which lead in a significant increase of user session times and customer satisfaction
- UI Design Lead for mobile apps refresh which lead to an increase in the total number of downloads
November 2013 - November 2014 Texas, United States


University Of Texas At Dallas

Bachelor of Arts in Arts and Technology

- Graduated with honors cum laude
- Member of Phi Theta Kappa Honors Society club
Dallas, Texas, United States

Collins College

Associate of Arts

Plano, Texas, United States


Portuguese (Native),
Spanish (Fluent),
French (Beginner),
Italian (Beginner),


Agile Teams, HTML/CSS, HTML/CSS, Indesign, Indesign, Indesign, Interac On Design, InVision/Marvel, InVision/Marvel, InVision/Marvel, Keynote , Keynote , Keynote , Mobile-first, Photoshop Illustrator, Powerpoint, Powerpoint, Principle For Mac, Prototype, Sketch, Visual Design, Wireframing,