As the sole researcher at Stack Overflow, I balance not only my responsibility to prioritize and focus on the most important, biggest research questions, but also the requirements of establishing a new research presence in a company.

I work on research throughout the company, spanning developer-facing products, recruiter-facing products, and even advertiser-facing products. I work with VPs and management at the company to prioritize research needs, scope them appropriately, and then execute projects quickly and thoroughly, from recruitment through to analysis and sharing. I also work with teams on product strategy and planning based on research.

I also dedicate a significant amount of time to nurturing research as a practice within the company. I create and hold qualitative research trainings for designers and other product team members. I consult on research strategies and plans with teams conducting their own research. I also spend time on refining processes and logistics for conducting research, as well as tracking our research budget and managing vendor relationships.

In London: helped establish the UX Research team in London. Impacted many exploratory projects with strategic research on how people post on Facebook. Lead London-based research on video and MSQRD. Lead large-scale local and international research initiatives. Mentored new researchers and women in design.

In the Bay Area: conducted research locally and internationally on the Facebook experience on low-end Android phones. Led large-scale international research explorations in several countries.

Conducting user research in stressful, isolated environments to gain a better understanding of astronauts’ working conditions.

Developing a prototype to optimize procedure execution for astronauts on the International Space Station.

Researching wedding photography to improve HitchedPic: a mobile app for crowdsourcing wedding photos.

Hired as technical support for site users (Embark hosts university applications for approximately 100 institutions). Reorganized and rewrote support’s entire customer knowledge base.

Was promoted to handle all correspondence and application updates for over ten clients.

Created application pages using HTML, CSS, SQL and proprietary software.