Keith Corcoran

Design Director / Program Manager

Ashburn, VA, USA
A world-traveled creative leader with 15+ years combined professional visual design and creative leadership experience. Highly skilled in the conceptualization, planning, management and execution of creative product which establishes an emotional connection between the consumer and the client's brand.

Work Experience


Design Director / Program Manager

Responsible for delivery across the Digital Design and Development Services project portfolio contract valued at $8M annually with United States Postal Service (USPS) as Project Portfolio Manager and Account Representative.
May 2017 - Present Virginia, United States


Creative Director

Responsible for creative mentoring, quality assurance and product/design innovation at the world's largest domain registrar.
January 2016 - August 2016 Ohio, United States

Cleveland Institute Of Art

Adjunct Faculty

Under direction of the Department Chair of Game Animation and Game Design:
- develop and manage syllabus materials for Intro to Animation course
- coordinate courseware and curriculum with academic department chair
- facilitate class instruction
- evaluate student performance
August 2014 - Present Cleveland, Ohio, United States

Vendors Exchange International

User Experience Director

Managing the design, development and execution of large format touch screen User Experience and User Interface in traditional vending and automated retail applications for world-wide markets.
March 2014 - January 2016 Cleveland, Ohio, United States

Lakeland Community College

Adjunct Faculty, Illustration, Packaging Design

Under direction of the Graphic Design Department Chair:

- develop and manage syllabus materials
- coordinate courseware and curriculum with academic department chair
- facilitate class instruction
- evaluate student performance
July 2013 - May 2014 Kirtland, Ohio, United States


Creative Consultant

Brand development, advertising creative, web site UI/UX design. Providing high level conceptualization, design, illustration, animation and creative solutions for clients such as Cartoon Network, Kraft Brands (Crystal Light), Novartis Pharmaceutical, and American Greetings.
March 2012 - March 2014 Cleveland, Ohio, United States

American Greetings

Interactive Art Director

Managed and mentored cross functional teams of 6-10 in-house and freelance* creative professionals consisting of designers, copywriters and interactive developers. (*freelance budget of $75000 annually)

Client side collaboration with agencies such as Omnicom, Digitas, and MediaVest for the planning and execution of creative product for major consumer brands such as Kraft, Disney, Toyota, Pepsi, Starbucks.

Conceptualized, managed and executed innovative content solutions and creative products through the entire product life-cycle which resulted in acquisition of over $12M advertising revenue for FY11, exceeding projections by over 25%.

Developed and implemented training and mentoring standards and practices for direct reports and peer-groups as well as division-wide Lessons in Leadership lecture series to Corporate Human Resources, American Greetings Design Studio, and incoming intern groups.
December 2005 - February 2012 Cleveland, Ohio, United States

Emmis Communications

Interactive Brand Manager

Managed all aspects of HOT97 brand presence online ( and print advertisements including site design, custom online promotional programs, contests and regional billboard promotions.

Managed and administered online affinity club creating compelling newsletters and promotions which resulted in an increase of users from 100k to 300k within 6 months.

Conceptualized, executed and managed the freelance production of custom interactive advertising programs launched in conjunction with on-air advertising promotions.

Analyzed site usage and revised user experience / user flow to consistently increase page views and time on site month over month for entire year while increasing custom and media sales revenue to exceed stated goals.

Interfaced directly with internationally recognized talent to set up photo shoots, conduct recorded interviews and facilitate online live chat sessions.
2004 - 2005 New York, New York, United States


Independent Creative Consultant

Provided on and off-site creative consulting and design services to wide variety of clients including Bank of America,, Universal Music Group, Atlantic Records, and Lagardere Active North America.

Managed sub-contractors in the fields of programming, copywriting and design to ensure on-time delivery of creative product.

Established and maintained client side relationships to determine client goals and vision, communicate creative concepts, and manage client expectations to keep projects on time and within established budget.
2002 - 2004 New York, New York, United States

Bank Of America Corp.

Senior Designer / Creative Dir

Created and maintained print and multimedia marketing collateral targeting B2B investment banking clients valued in excess of $5 million.

Managed staff of 1 designer and 2 developers responsible for creating first-of-its-kind web based asset management application.

Collaborated directly with senior management to establish buy-in on user flows and site look and feel mocks.
2000 - 2002 New York, New York, United States

US Army - European Command

Creative Director

Served as Senior Non-Commissioned Officer in charge of visual communication for Supreme Commander of all US Army Forces in European Theater used in Congressional and multinational NATO presentations.
1998 - 2000 Heidelberg, Germany

US Army - 40th Signal Battalion

Graphics Manager / Creative Director

Supervising 4-6 creative personnel, planned operational workload and priority for creating, manipulating, and integrating visual information products in support of Battalion sized Communications organization (equivalent to 600+ employees).
1996 - 1998 Sierra Vista, Arizona, United States

US Army - 501st Military Intelligence Brigade

Senior Designer / Graphics Manager

Directed 3-5 designers in execution of creative content; determined media, style, design and technical requirements to create and develop visual information presentation products in support of Brigade sized Military Intelligence organization (equivalent to 1200+ employees).
1995 - 1996 Seoul, Korea, South

US Army - 82nd Airborne Division

Graphic Designer

Created illustrations, layouts, map overlays, posters, graphs, and charts in support of training and battlefield operations for combat-ready parachute infantry brigade.

Combat tour as Airborne Infantryman during operation Desert Storm (1991), Iraq.
1991 - 1995 Fayetteville, North Carolina, United States


Case Western Reserve University

Project Management: From Concept to Plan

2009 - 2009 Cleveland, Ohio, United States

Case Western Reserve University

Advanced Emotional Intelligence: The Relational Aspects

2008 - 2008 Cleveland, Ohio, United States

Case Western Reserve University

Introduction to Emotional Intelligence

2008 - 2008 Cleveland, Ohio, United States

Case Western Reserve University

Performance Management: Building Staff Every Day, Every Year

2007 - 2007 Cleveland, Ohio, United States

Defense Visual Information School

Multimedia Illustration Course

1994 - 1994 Severn, Maryland, United States

Cuyahoga Community College

Associates - Interactive Media

August 2012 - May 2014 Cleveland, Ohio, United States


Advertising Design, Art Direction, Audio Production, Client Relations, Fine Arts, Interaction Design , User Experience, Video Production, Adobe Creative Suite, Creative Problem Solving,