-Constantly reviewed and innovated medical materials, data management, and collection processes
-Designed, coded, and maintained web site to coincide with company’s mission statement and image
-Coordinated marketing and advertising campaigns to align with re-branding efforts
-Trained new employees in office procedures and offered feedback on newly implemented processes
-Independently researched a wide variety of information requests; compiled reports and analyzed trends
-Performed self-initiated duties similar to Administrative Clerk including but not limited to: data entry, file and record management, and typing
-Acted as in-house I.T. support, offering day-to-day troubleshooting and solutions

-Act as administrative and legal support for all in-house attorneys in law areas including: corporate, tax,bankruptcy, and litigation; manage client files to ensure all data, forms, and documentation is up to date
-Act as in-house I.T. support to help promote smooth daily operations-Work with Delaware Courts, legal, and business entities to ensure proper filing and registration of documents including but not limited to: corporate formations and qualifications, tax documentation, and Wills and Estate documents
-Draft and send necessary correspondence to clients, collaborating attorneys, opposing counsel, Courts, and other entities as needed; communicate daily with existing and potential new clients to ensure all needs are met efficiently and effectively
-Aid in office management including: directing telephone calls, organizing mail, coordinating deliveries,preparing office spaces and meeting rooms, taking inventory of office supplies, tracking and requestingand/or performing service of office equipment

-Interacted with clients regularly to aid public relations and understand individual company needs
-Formatted and configured work stations to effectively utilize available office space
-Performed various I.T. support functions including: PC rebuilding, hardware issue troubleshooting, installation and management of new software, and aided in rollout projects

-Helped with company re-branding efforts and improved public relations-Trained new managers and customer service representatives and offered insight for potential employee promotions
-Helped run manager meetings and give presentations
-Helped establish procedures for: safety, building maintenance, new employee training, and event coordination
-Acted as event coordinator for numerous seminars, concerts, graduations, meetings, open houses, and other collegiate events
-Oversaw all facility operations including but not limited to: employee performance, user safety, eventmanagement, procedure and protocol, user experiences, and physical building maintenance