Julie Dawson

UX designer in training

Fort Mitchell, KY, USA
UX designer in training, known for being fiercely determined, dependable, dedicated, and for using the power of technology to solve problems and create more inclusive designs.

Work Experience

Savannah News Press

Paste-up Artist

My responsibilities included Paste-up and layout of the financial and comic pages and proofreading the final edition of the evening paper.
October 1990 - April 1991 Savannah, Georgia, United States

VIP Printing

Paste-up Artist

Responsibilities included paste-up and layout designs for clients, bookbinding, sorted and prepared client mailings, maintained front desk, cashier, and customer service.
November 1993 - March 1994 Mason, Ohio, United States

Fifth Third Bancorp

Commercial Support Agent

Answering calls from Commercial and Personal Banking Customers, Helping them with login issues, ACH, Electronic Deposit issues, and answering any questions they might have.
Received first 100% on call script, my recorder calls were used in training new agents.
June 2007 - June 2010 Ohio, United States

Client Experience Professional

"Brought in by PCS Temporary Service in onboarding a new order entry database for inbound call center
• Developed concise and consistent training materials
from existing inconsistent and redundant materials
• Multitask complicated data entry with urgent request
to meet the daily demands of Outside Reps
• Preparing daily productivity reports"
September 2017 - April 2019 Ohio, United States

Metadata Specialist

Manage and document data sent to Medical
Facilities across the US
• Document and send collateral to back–office and waiting
room screens
• Open cases in Salesforce to schedule collateral to exam
room screens
Cincinnati, Ohio, United States

Creative Circle

Jr. Illustrator

Editing evacuation maps for a church in Indiana using Adobe Illustrator.
March 2022 - September 2022 Kentucky, United States

Creative Circle

Web Designer

Designed engaging and responsive landing pages, emails, catalog
layouts and, social/digital content under a deadline. Built and
executed short animations and GIFs to create compelling brand
stories for Instagram, Facebook, and Twitter.
• Collaborated on projects with various small teams,
including marketing, eCommerce, and copy teams.
September 2022 - November 2022 West Chester, Ohio, United States

Education

Scarlet Oaks Career Development Campus

Certified Commercial Art

studied sign painting, hand lettering, paste-up, layout, preparing camera-ready artwork, Illustration, calligraphy, and caricature.
August 1987 - June 1989 Sharonville, Ohio, United States

Savannah College Of Art And Design (SCAD)

Bachelor of Fine Arts

User Interface Design, Graphic Design, Illustration, Typography I & II
January 2010 - August 2015 Georgia, United States

Awards

Talbots

Customer Service Excellence

2002

Fifth Third Bank

Customer Service Excellence

2007

Skills

Adobe Acrobat Pro, Adobe Bridge, Adobe Dreamweaver, Adobe Illustrator, Adobe Indesign, Adobe Lightroom, Adobe Photoshop, Axure, Illustration, InVision, Keynote , Microsoft Power Point, Microsoft Word, Mobile App Design, Pages, Photo Manipulation, Typography,