Senior UX Designer, Innovation and Mobile Products

Austin, TX, USA

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Senior UX Designer, Innovation and Mobile Products

COMPANY OVERVIEW

Experian Partner Solutions is a leading provider of credit education, credit data and identity management solutions for businesses and their consumers. In 2016, Experian acquired Austin-based CSID, which was founded in 2006 by a few serial entrepreneurs with a passion for helping consumers protect something they treasure most – their identity. The company evolved into a hyper-growth cybersecurity startup helping businesses, both large and small, and 30+ million consumers (including families) with identity/fraud protection and data breach recovery (think Fortune 500 retailer gets hacked and credit card numbers get stolen).

OPPORTUNITY

We are looking for a Senior UX Designer who is interested in working on exploratory innovation projects. In this role, you will join a small, nimble UX and Product Design team responsible for exploring and vetting innovative product concepts. You will work with and learn from product managers, engineers, account managers, sales directors, and call center agents. The Senior UX Designer will ensure that we create a modern and innovative line of iOS and Android apps.

RESPONSIBILITIES

Your primary responsibilities will be:
Collaboratively defining design direction with key members of the innovation team and product teams (including the UX lead, Product Managers, Engineering, and other stakeholders)

Conceptualizing original ideas that bring simplicity and user friendliness to complex design problems

Presenting project plans and deliverables while sharing design rationale and best practices

Implementing information architecture by preparing sitemaps and interactive prototypes illustrating navigational flows and elements

Articulating design guidelines, such as informational and visual hierarchy, flow and layout, typography, and iconography

Obtaining feedback on your product to iterate, drive improvements in future releases

Updating stakeholders and reporting on customer success through internal and external product communications

Our ideal new colleague will bring:

Enthusiasm and passion for great products and services and the ability to articulate product functionality visually and verbally

Demonstrated focus on end user needs via usability test plans, evaluation of traffic patterns, analysis of user feedback

A human-¬centered design approach to rapidly test and iterate on their designs

Proficiency in information architecture, multi-¬step and cross¬ platform flows; considers data objects and content strategy when architecting systems

Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment

Curiosity to know how things work, and ability to use that knowledge to make connections and find opportunities

Understanding of tech and product development processes

Highly organized, taking individual initiative and accountability for getting results

PREFERRED TALENTS SKILLS, AND KNOWLEDGE
Qualified candidates can walk in the door on their first day with…

A Bachelor's degree in Design, Human-Computer Interaction, Computer Science or a related field or equivalent practical experience.

5+ years experience working with mobile (native app) product design

Working knowledge of iOS and Android official user interface guidelines

Fluency in best practices for mobile and tablet design, as well as working knowledge of usability principles and techniques.

A strong command of mobile standards and optimization techniques

The ability to work on brand and to expand the brand when necessary

Demonstrated experience in designing usable web-based and/or mobile interfaces.

Excellent communication, presentation, and teamwork skills.

Some experience working in an Agile (Scrum) product environment

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