Ian Stiles-Mikl

Artist/Designer

San Diego, CA, USA

Work Experience

Massivit 3D

North America Customer Care Manager

♦ Manage customer care team serving all customers in North America.
♦ Manage customer success activities.
♦ Continue all previous responsibilities
June 2019 - April 2020 San Diego, California, United States

Massivit 3D

Application Engineer/Service Technician

♦ Technical and Application support for customers in all regions around the world.
♦ Install Massivit 1800 3D printers at customer sites and exhibitions in North and Latin America.
♦ Train customers, distributors, new employees, etc.
♦ Provide high level of customer support.
♦ 3D modeling and file preparation using Zbrush, Rhino, and Massivit Smart slicing software.
♦ Administrative tasks.
♦ Post-process work with 3D prints - Sanding, sculptural work, painting, etc.
♦ Assist sales team by sharing expert knowledge.
♦ Travel as needed.
April 2017 - May 2019 San Diego, California, United States

Carisma Large Format Printing

Print Specialist

Massivit 1800 and Ultimaker 2 operator. – Operate and maintain machines.
Post-process work with 3D prints - Sanding, sculptural work, painting, etc.
Colex CNC router operator.
Thermo-Vacuum forming machine operator.
Oce Arizona 550XT flatbed printer operator.
Lenticular printing specialist.
High attention to detail.
January 2016 - Present New York, United States

Carisma Large Format Printing

Production Manager

Operate multiple printers and machine throughout the day.
Manage incoming and outgoing shipments.
Meet strict deadlines.
Operate vinyl plot cutter.
Experienced with Adobe CC and ripping software, familiar with CAD software.
Vinyl installation.
Train new employees.
October 2012 - January 2016 New York, United States

Education

Pratt Institute

Bachelor of Fine Arts

Brooklyn, New York, United States

Hudson Valley Community College

Associate in Science

Troy, New York, United States

Skills

3D Printing, Adobe Illustrator, Adobe Photoshop, Customer Support, Design, Drawing, Flatbed Printing, Furniture Design, Graphic Design, Laminating, Large Format Printing, Manufacturing, Painting, Printmaking, Vinyl Installation, ZBrush,