Henry L Knaack
UX Reserach and Design
Washington, DC, USAI align myself with projects and businesses that are making real impact in their communities (and world at large). I have 7+ years of experience using the UX process to help find the most effective solution for my clients and partners. Let's chat about how we can work together.
- Software: Sketch, Invision, Axure, Balsamiq, Muse, Illustrator, Photoshop, HMTL/CSS
- Clients: Microsoft, CoreLogic, Muscular Dystrophy Association, Vestergaard Frandsen, Americorps, Yelp, Gold’s Gym
- Software: Sketch, Invision, Axure, Balsamiq, Muse, Illustrator, Photoshop, HMTL/CSS
- Clients: Microsoft, CoreLogic, Muscular Dystrophy Association, Vestergaard Frandsen, Americorps, Yelp, Gold’s Gym
Work Experience
US Digital Service
User experience
July 2017
- Present
Washington, District of Columbia, United States
Freelance
UX Research and Design Consulting
Beginning-to-End User Experience and Interaction Design for new and existing products (clients ranging from start ups to Fortune 500) including:
Responsive Web
• A redesign of Windows mobile app internal B2B tool which provides Microsoft a cost/benefit analysis of their relationship with partnering developers building apps for their store
• MVP commercial 3D printing marketplace which helps source the best vendor and price for the job
• Marketing websites for VC, web & app platforms
Mobile Applications
• Personal Training Concierge MVP
• Lifestyle Magazine and Social Network MVP
• Economy fitness wearable activity tracker
• Social Music platform
Deliverables
• User research (informational interviews, competitive analysis, user journeys and personas)
• Developer ready Wireframes & Requirements
• Prototyping & Testing
• UX Audits / Heuristic Evaluation
Responsive Web
• A redesign of Windows mobile app internal B2B tool which provides Microsoft a cost/benefit analysis of their relationship with partnering developers building apps for their store
• MVP commercial 3D printing marketplace which helps source the best vendor and price for the job
• Marketing websites for VC, web & app platforms
Mobile Applications
• Personal Training Concierge MVP
• Lifestyle Magazine and Social Network MVP
• Economy fitness wearable activity tracker
• Social Music platform
Deliverables
• User research (informational interviews, competitive analysis, user journeys and personas)
• Developer ready Wireframes & Requirements
• Prototyping & Testing
• UX Audits / Heuristic Evaluation
January 2014
- June 2017
California, United States
Iteration Group
UX Lead
• Conducting User Research, Wireframing, Prototyping, User Testing & Project Management
• Presentations for industry conferences, peer learning, etc
Projects
• Seller-driven real estate startup responsive product
• Responsive online loan application
• Online education platform redesign
• Legacy real estate agent tool redesign (both internal and consumer facing components)
• Video and Culture community responsive site redesign
• Presentations for industry conferences, peer learning, etc
Projects
• Seller-driven real estate startup responsive product
• Responsive online loan application
• Online education platform redesign
• Legacy real estate agent tool redesign (both internal and consumer facing components)
• Video and Culture community responsive site redesign
November 2015
- January 2017
California, United States
Pima Federal
Customer Success and Social Media
• Social media/SEO, content strategy, monthly analytics report
• Task analysis, member interviews, analysis of website metrics, synthesizing feedback and developing design strategy for website overhaul
• Email campaigns, event coordination, media buying
• Task analysis, member interviews, analysis of website metrics, synthesizing feedback and developing design strategy for website overhaul
• Email campaigns, event coordination, media buying
January 2012
- December 2013
United States
Examiner.com
Photojournalist
Photographing and writing about what's good in Los Angeles and Southern Arizona.
May 2010
- May 2015
United States
Hotel Congress
Design and Promotions
• Campaign creation for the Hotel, Concert Venue, Night Club, Restaurants and Wedding hall
• Designed and managed content for digital presence (website, social media); Design for Print (merchandise, menus, event) and outdoor advertising
• Established a consistency throughout their various business models and brands
• Designed and managed content for digital presence (website, social media); Design for Print (merchandise, menus, event) and outdoor advertising
• Established a consistency throughout their various business models and brands
October 2010
- October 2011
Arizona, United States
Southern Arizona AIDS Foundation
Creative Director of PlaySAAF Campaign
• Creative lead of HIV awareness/testing campaign and general organization marketing
• Market research and testing for community wide social marketing campaign
• Collaboration with public health partners, media, educational institutions, local government
• Campaign design for web, social media, print and outdoor advert.
• Produced radio and television spots, live events, and assisted in fundraisers (i.e. runway shows, Jell-O Wrestling)
• Recruited and managed collaborating contractors, volunteers
• Established a consistency throughout brand
• Market research and testing for community wide social marketing campaign
• Collaboration with public health partners, media, educational institutions, local government
• Campaign design for web, social media, print and outdoor advert.
• Produced radio and television spots, live events, and assisted in fundraisers (i.e. runway shows, Jell-O Wrestling)
• Recruited and managed collaborating contractors, volunteers
• Established a consistency throughout brand
March 2009
- May 2010
Arizona, United States
Education
General Assembly
User Experience Design
UXDI Immersive: User research and testing, site mapping, wire framing, prototyping, HMTL/CSS, design communication and documentation.
Present
Los Angeles, California, United States
University Of Arizona
BFA Media Arts
Film and TV Production; Photography; Writing; Advertising
August 2004
- May 2008
Tucson, Arizona, United States
Skills
Adobe Creative Suites,
Axure,
Balsamiq,
CSS,
HMTL,
Illustrator,
Indesign,
InVision,
Muse,
OmniGraffle,
Photography,
Photoshop,
Sketch,
Social Media,
Volunteer & Causes
Organizations I support:
Pima Animal Care Center
Community Food Bank
MOCA Tucson
Southern Arizona AIDS Foundation
Girl Scouts of Southern Arizona
Causes I care about:
Animal Welfare
Arts and Culture
Education
Health
Human Rights
Poverty Alleviation
Pima Animal Care Center
Community Food Bank
MOCA Tucson
Southern Arizona AIDS Foundation
Girl Scouts of Southern Arizona
Causes I care about:
Animal Welfare
Arts and Culture
Education
Health
Human Rights
Poverty Alleviation