Gary Ashby

Creative, Marketing, and Management Professional

Detroit, MI, USA
My areas of expertise include general management, leadership development, team leadership, team building, communications, operations, marketing and advertising management, event management, creative design, advertising copywriting, and community outreach.

Work Experience

Lowe's

Sales Floor Department Supervisor

I am primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. I am also responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

I also work with Assistant Store Managers to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, I supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments.

In addition to the responsibilities above, I occasionally open or close the store or serve as manager-on-duty (MOD).
September 2019 -

Freelance

Creative, Marketing, and Management Professional

Served in creative, marketing and management roles with; The Salvation Army, Taylor Recreation Center, Ashby Design, TMV Group, Biker Bob’s Harley-Davidson, and Phase 2 Dining & Entertainment
January 2011 -

Klick Works

Independent Contractor @ Klick Works

Field Technician role performing last mile assembly for customers of Amazon. Assisted in the scheduling, communication, customer satisfaction, and fulfillment of the Happiness Guarantee.
March 2019 - September 2019

Assistant Store Manager/GMIT @ Shoe Carnival

Responsible for the daily execution of store operations, staff management and training, inventory control, loss prevention, “Total Customer Service”, and community marketing.
June 2016 - December 2018

Education

Liberty University

Bachelors of Science in International Business and Marketing

2008 - 2011

Henry Ford Community College

Associates Degree in General Studies

Graphic Design, Animation, Business
2002 - 2005

College For Creative Studies

Post-Baccalaureate Studies in Advertising

Graphic Design, Advertising, Copywriting.
2012 - 2014