Site map: The original site map became too unwieldy and extended across several pages. Taking a cue from the design gurus at Big Spaceship, I reworked the site map so that the information could be presented in a less overwhelming way. We were still able to track the content by using page types and a color-coded key which gave the map a sense of hierarchy.
During the re-work process, I was able to find redundancies and consolidated some information even further. A nicely designed site map is a huge confidence booster as it helps everyone take a huge leap in understanding the content we're dealing with, without getting overwhelmed. All of a sudden, the site that seemed daunting and monstrous became friendly and approachable. Bingo.