Service Design: Patient Journal for Pok Oi Hospital
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About

About

Patient Journal is the kind of brochure that try to solve those problems above. It is the information collector between hospital and patient. Wit… Read More
Patient Journal is the kind of brochure that try to solve those problems above. It is the information collector between hospital and patient. With the help of Journal, patient can easily understand the information from hospital as well as record what they want to say to the doctor. Read Less
Published:
Service Design: Patient Journal for Pok Oi Hospital




This project is designed by a team in Hong Kong Polytechnic University.

Team Member:
ZHOU Yue (Amber)
XI Jiutian (Emily)
LIAO Zhaolong (Leo)
ZHANG Yinjun (Iris)

2011. winter



Introduction
Elderly patients who go to hospital arealways coming across these four suck problems: long waiting time, forget theirsymptoms when facing the doctor, can not understand the documents fromhospital, and forget the doctors order.

Patient Journal is the kind of brochurethat try to solve those problems above. It is the information collector betweenhospital and patient. With the help of Journal, patient can easily understandthe information from hospital as well as record what they want to tell thedoctor.

Concept Video




Task Analysis





Interaction Model
 





Information Architecture


The Journal





Promotion in Hospital
It can be promoted via patient conference, posters, and promotion video in hospital.