Retail Operation and Customer Service (2008)
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    Individual portfolio of 3 tasks. Discuss the key elements of retail operations during credit crunch. Consider how these impact on customer servic… Read More
    Individual portfolio of 3 tasks. Discuss the key elements of retail operations during credit crunch. Consider how these impact on customer service. Justify two new customer service strategies retailers could and should adopt from other industries. (2008) Read Less
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