Communication is a crucial medium for a business entity to edge over a competitor. Innovative merchant customer communication strategies with the advancing technology keep the track of sale graph upward. Tacts that are cost-effective as well as stands no change to get missed or ignored by the customer are the one that creates a great firm bond. One of the best strategies is to use WhatsApp alert notification using customer’s WhatsApp contact detail as its stand rare chance to miss SMS alert notification bar on the mobile screen.

We at SetuBridge has developed a great tool to help ecommerce merchants to set up automation to send alerts directly on customers WhatsApp number. This Magento alert tool supports major events like new order placement, invoice, shipment, credit memo, customer registration, contact inquiry etc. It also allows admin to receive the same notification on WhatsApp. The extension is compatible with Twilio WhatsApp API to send notifications to customers.

It's extremely flexible for admin to configure & manage different message notifications content directly from the admin panel. It's easy to create separate templates for each event & attach with that. The extension makes it easy to inject different dynamic variables from order, customer, ordered item, contact field in the message template.

• Instant alert notification for store events like New Orders, invoice, Credit memo(Refund Order), customer registration, contact inquiry , shipment etc.

• Admin gets same alert notification to follow up the progress.

• Easily customized template for each event.

• Customize SMS notification alert form the backend.

• Enable/disable option to personalize alert notification.

For More Details & Purchase : Whatsapp Order Notification Magento 2 Extension