FMCG – ERP /
Jan 2020 ⇢ Mar 2020 — 🇺🇦
Enterprise resource planning System improvement
🔎 Project overview
The development of new elements and components for the existing custom ERP system is aimed at enhancing the performance of the system and improving the efficiency of the business operations of a fairly large Japanese cuisine and cooking business that operates in several countries.
The new elements and components will be designed to streamline the workflow of the business operations and provide a more user-friendly experience for the customers.
The development team will work closely with the stakeholders to ensure that the new elements and components meet the requirements and expectations of the business. The team will also conduct thorough testing to ensure that the system is reliable, secure, and scalable.
The project is expected to take several months to complete, and the team will provide regular updates to the stakeholders throughout the development process to keep them informed of the progress and any changes that may occur.
💼 Business challenge
Support existing business processes by adding new functionality and logic worked out by the stakeholder with end users.
To perform a system update of the interface at the time of global technological processing (refactoring) of the ERP system. The system is used by the network of 12 catering establishments and a large number of partners as a separate product (SAAS):
— General transfer of the service to mobile-first
— Development of the flexible tables component
— Development of an internal chat component with the possibility of SMS mailing
— General face-lifting system
— Development of reporting chart components with the possibility of customization and improvement
— Development of the chatbot component
⚙️ Technical challenges
One of the key technical challenges in this project will be to reproduce the current style of the interface with the utmost precision, while still incorporating new functional modules to enhance the user experience. This will require a careful balancing act between maintaining the existing design aesthetic and introducing new features that meet the needs of the end-users. Additionally, it will be important to ensure that the new modules are fully integrated into the existing codebase, without introducing any bugs or breaking any existing functionality. This will require a thorough understanding of the existing code, as well as a deep knowledge of the new modules being introduced. Finally, it will be important to thoroughly test the new modules to ensure that they are working as intended and do not negatively impact the performance of the overall system. This testing process will need to be rigorous and include both automated and manual testing to ensure that all possible scenarios have been accounted for.
🪢 Team
Stakeholder with a group of developers and me in the role of UX / UI designer.
🧩 Onboarding + Tasks and phases of project activity
A.S.A.P. — Jump in to the project environment! Rush start. Lack of time…
— Onboarding and immersion in business tasks.
— The analysis of competitors based was made - additional components for implementation were highlighted.
— A survey of internal users was conducted to identify problems and insiders.
— The interface was researched and the necessary improvements were evaluated based on the basic heuristics and best practices of our time, as well as data from research and analysis of competitors.
— Description of user stories.
— Development of interface parts for given stories.
— Development of an interactive prototype and testing of key scenarios at the internal level.
— Improved interface.
— An implementation plan and other components have been developed.
— Quality control of implementation at the stage of layout and development.
🎯 Results
1. Got positive feedback from internal employees.
2. The order processing was accelerated.
3. The training of new personnel in working with the system was accelerated.
4. The information architecture was simplified.
5. Communication and interaction with the development team was simplified through the introduction of more modern tools.
6. A system of differences has been developed for different systems, inside the project, and the other to speed up orientation for the administrator.
7. Designed update UI-kit.
Want to see more visual data?
Send me an email — abramov.viacheslav@gmail.com
or select a date and time in — calendly
I will schedule a call — A.S.A.P.
Best V.
