(817)-773-7118 | micradford41@gmail.com | Austin, Texas
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Certifications & Education
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Applications & Remote Work
Zendesk - effective communication & Ticketing Documentation
Slack - communication Channel for remote work
Zoom - video conferencing for Personal communication
Confluence - collaboration tool & Product Knowledge Database
Sharpen - Customer Communication
G Suite - Google Drive, Docs, Sheets, Forms, Gmail & More
Team Viewer - Remote Desktop Support
Home Office
In the homestead I have setup my own personal "home lab", I use these systems to learn about new technologies and practice new skills. The equipment and operating systems allows me free reign on various configurations and test configurations. I use this lab to further commit to self improvement on my down time."
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