Overview
The Cisco CXC Studios
Designed to deliver an immersive experience for remote customers, providing them with a unique and engaging environment to explore Cisco's solutions and technologies. The studio is equipped with cutting-edge audiovisual technology, interactive displays, and virtual reality capabilities to create a captivating and interactive experience.
The Challenge: Creating a virtual experience that mirrors the excellence of Cisco's physical Customer Experience Centers (CXC) for remote customers involves a thoughtful blend of technology, engagement strategies, and immersive content delivery.
Solution: Creating a virtual studio for broadcasting live virtual demos involves a combination of technology, planning, and coordination.
Timeline: 6 Months. 4 Studios built.
Process:
Discovery
Ideation
Design
Dev Handoff
Reflection
Ideation
Design
Dev Handoff
Reflection
Cisco HQ EBC Main Studio
Whether it's exploring the latest networking technologies, cybersecurity solutions, collaboration tools, or cloud services, the Cisco EBC Studio offers a dynamic and engaging platform for customers to discover, learn, and envision the possibilities of Cisco's innovations. It is designed to inspire creativity, spark conversations, and foster strategic partnerships between Cisco and its customers, ultimately driving digital transformation and business growth.
Cisco HQ EBC Studio B
The studio is staffed with experienced professionals who guide customers through the immersive experience, providing insights, answering questions, and helping them understand the value and benefits of Cisco's offerings. The goal is to create a collaborative and informative environment where customers can gain a deep understanding of Cisco's solutions and envision how they can be applied to their own business challenges.
Cisco HQ EBC Studio C
At the Cisco EBC Studio, customers can participate in customized presentations, product demonstrations, and hands-on experiences tailored to their specific needs and interests. The studio offers a range of interactive elements, such as live demos, virtual tours, and interactive simulations, allowing customers to fully immerse themselves in the Cisco ecosystem.
Cisco HQ EBC Lightboard Studio
The Cisco Light Board Studio is a state-of-the-art production facility designed to create immersive and visually captivating presentations. It features advanced technology, including a transparent glass board and LED lighting, which enables presenters to write, draw, and illustrate concepts while facing the camera. The studio setup allows for real-time visibility of the presenter and their annotations, creating a seamless and engaging visual experience for the audience.
Cisco Global Team Studo Leads
The Cisco EBC Studio Global Team is a specialized group responsible for managing and coordinating the operations of Cisco's EBC studios worldwide. They oversee the strategic planning, design, and implementation of EBC studios across different regions, ensuring a consistent and high-quality experience for customers.
Meeting the Amplify Team
We initiated this project with a journey to San Antonio, Texas, organized by our team leader, fostering a collaborative environment for project discussions. During this trip, we came together as a team to strategize, determine effective communication methods, and establish a cohesive schedule. Our primary focus was on the initial deliverable—creating a user flow. Working collaboratively, we divided project tasks to ensure efficiency and clear responsibilities among team members
Thank you!
Bmelesky@gmail.com
