Travel mobile service: UX Case Study (part 2)
The Challenge
Create a product that will help create a full-fledged tours for any purpose and with any budget. In addition, ability to create a full tour, you can also separately search and book accommodation, tickets and excursions / impressions.
- Monetization occurs at the expense of the agency commission.
- The service should offer users those excursions / impressions and accommodation that will be relevant to their interests and budget.
- Avoid aggressive imposing on users of the designer tours, should be the possibility of individual reservations back acting designer.
- Platforms: cross-platform mobile app
Table of Contents:
- Information Architecture
- User Stories
- Visual concept (upcoming)
- Wireframes
- User Testing (upcoming)
Information Architecture
User Stories
As a <type of user>, I want to <action/some goal> so that <outcome>
As a user, I would like:
- to grab all needed information and documents before the trip so that can help manage my journey;
- to discuss any ambiguous questions with other trip members;
- to buy a tickets for the flight so I can reach the destination in time;
- to view the flights in order of lowest to highest fares, so that i can choose my flight accordingly;
- to review the flight details after i have selected my choice and before i make the payment, so that I can be sure there have been no errors;
- to have a smooth and easy way of making an online payment, so that I can get thru my transaction without any hassles.
- to receive a confirmation of booking once my transaction is done, so that I can be assured of travel booking;
- to have the option of modifying my search on the results page, so that I do not have to go back to make change;
- to get timely reminders of my travel so that i do not forget about my travel;
Wireframes
Low-Fidelity
High-Fidelity
