Developing HY PASS for bringing extremely personalized to every guest in Park HAYTT Milan. It gathers the guests’ requests and preferences through various innovative sources and creates a very comprehensive profile that is constantly updated by the hotel staff, partner stores and restaurants and the interactive screens..
What is Luxury? For many can be having the right information or the right service at the right time. HY PASS system does just that keeping it extremely personalized to every guest. It gathers the guests requests and preferences through various innovative sources and creates a very comprehensive profile that is constantly updated by the hotel staff, partner stores and restaurants and the interactive screens.
This information is then accessed by the Smart software and Personal Assistants to deliver personalised and extremely relevant information to the guest through the HY PASS device.
To deliver Luxury through utmost personalization
A concept based on collecting, organizing and processing guests preferences continuously in order to deliver personalized services and solutions.
The HY PASS logo drew inspiration from the idea of a gift box and ribbons to tie a bow. The logo is designed to be modular, so that each piece can be used individually, or combining the bottom layer of text depending on what city is being represented.
HY PASS Device
• Portable - size of a credit card
• Very light weight
• E-Ink display - low energy consumption
• Sign of Luxury owing to elegant design and exclusive materials.
POTENTIAL and VALUE
HY PASS Service can be easily incorporated in other Park Hyatt locations all over the world.
It can be combined with Gold Passport Loyalty program.
Personalized hotel services.
Personalized service in partner network; stores and restaurants.
Unique and memorable experiences.
Recognition all around the world in luxury spots.
