Product design
Step 1. White boarding, Brainstorm
Step 2. Use cases
Step 3. Mock ups (Big picture)
Step 4. User test + Iterate
Step 5. Final interaction + Specs.
Updating the design system
Creating new patterns to accommodate intuitive user behavior
Information Architecture
Making sure navigation is clear and stays in context
Facilitating design sprints
User Research
Understanding user pain-points to keep our platform up to date with user needs
Most current: Service design
Working with cross-functional teams from across the country to design a new service that will benefit our customers
