The Insurance & Financial Services Ombudsman needed a new brand to reflect who they were and their purpose. With the new brand in place this then required a flow through of all other collateral, print and digital.
Working closely with the team at IFSO, we developed a brand that was relevant and engaging and that really connected with their key audiences. The website was developed taking a user centric approach that enabled the key audience to find the information they needed quickly and efficiently. The Annual Report Summary has evolved year upon year and still continues to be a very popular promotional device for IFSO.
