This booklet was created as a mock up campaign for Internal Communications at Opryland Hotel. It only exists in digital form, and as one-off printed pieces for a presentation that was given. Because I wanted to showcase actual people, I made several visits to the hotel and took my own photos. Some were with permission, some were candids through glass or across a restaurant.
Of the employees I did interact with, all of them were happy and seemed to love their job which is a great testament to Marriott/Opryland's focus on keeping employees happy. In the end it was a fun project to work on, and I'm really happy with how the final pieces turned out.
ALL photos in this piece are my own, taken by me on two different visits to the hotel.
Service Basics Point 1
Service Basics Point 2
Service Basics Point 3
Service Basics Point 4
Service Basics Point 5
Service Basics Point 6
(Note, my 10 year old daughter excitedly posed for this one along with a front desk employee)
(image wraps around from front to back)