BoxRoom - Find store for your stuff
BoxRoom
Book space to place your goods


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Overview
BoxRoom is an app that helps to find storage place nearby over the break time those who lives in outer city for job and studies. And they need to keep their stuff safe and secure when they go to there home town or on break.


The Challenge
Create an affordable and convenient solution for people storage over the break time. 
In most breaks my friends are either asking me for a place to store their belongings or I’m asking them to store my belongings. This is because warehouse storage is too expensive for students and workers.
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Interviewing Users
After conducting User research with many students and working people who live outside from there home town I discovered common pain points and suggestions from users. 
and drop off locations.Driving to the nearest warehouse is usually too far. 


Job Stories
I also created job stories using the Jobs To Be done method to understand the situations, motivations, and outcomes of person storing/hosting belongings.
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Renter
When going on a long break or to home town I have to keep my goods safe and secure
I want to store my furniture, so I don’t have to carry my belongings with me over break.

Host
When I have unused space in my house, I want to rent out my unused space, so I can make easy money.​​​​​​​


Competitive Analysis

A graph of competitors to understand what the selling points were of the competitors. Most of the companies focus on being convenient, but charge high prices. Neiybor is the closest company to "BoxRoom". It provides almost the same service, but it does not focus on the students market.

Pricing
Pricing had to be cheaper than any other warehouses for the app to be successful. I compiled all the competitors pricing to ensure "BoxRoom" would be cheapest.

The only company that comes close to "BoxRoom" is Neiybor. Neiybor allows hosts to price their storage from Rs.10 to any amount imaginable. Pricing like this gives users too many options and creates bizarre price ranges.
I decided to allow storage hosts to price their spaces between Rs.19.99 ~ Rs.2,800 a month. These prices were comfortable with students and provided enough money to encourage students to list their spaces.



Booking a Space Flow
Post Booked Flow
After a booking is confirmed, both users are introduced to a timeline that keeps track of the order process.

Sketches
Sketching out different screens and states helped me quickly explore concepts and ideas. I went through many different iterations of each screen on paper before deciding on a direction.

Booking Storage
Users are easily able to scan listings and book to their space. Incorporating flexible drop off dates helps students book around their tough exam schedules. After booking, you can track their order on the booking timeline.

Uploading Inventory
Users pick from a list of icons that represent their inventory, then take a picture to send to the hosts. This helps renters remember what they stored and helps hosts gauge the amount of inventory they can take in.

Hosting Storage
Tracking and managing customers is clear and simple. Hosts can choose to accept or decline renters based on the volume of inventory and manage booking orders on the dashboard.
Reflections
Focus more on hosts.The case study currently focuses more on the renter experience. More time with the project would have allowed me to focus more with hosts. Flesh out the offline interactions during bookings. For the future iterations and how chat feature work with this app, I plan on thinking more about exactly what happens during a drop off day and book off day. Typically college students and PG's rent out houses with multiple people. What happens if one of their roommates is a host and is making money? We work more closely on these type of problem that I wish I had more time to understand and come up with better solution.
BoxRoom - Find store for your stuff
9
180
3
Published:

BoxRoom - Find store for your stuff

9
180
3
Published:

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