Greetings from Open Designs India

Responsibilities:

Outstanding communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally.

Capacity to work both as an individual and as a team.

Excellent organizational and time management ability.

Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame.

Basic computer knowledge with MS-Office, Outlook and effective browsing skills.

To remain as basic point of contact for customers with queries, complaints, and feedback’s, requests etc.

Ensuring timely and professional responses to all complaints, requests and queries received.

Maintain and develop external party relationships.

Efficient dealing of complaints to completion and enabling satisfaction of customer.

Interact with customers by phone, e-mail or online chat concerning various care issues.

Ability to listen and active problem solving skills

Good interpersonal skills

Ability to handle pressure

Qualification:

0.6 - 1.0 years

Additional advantages:

Experience in digital marketing 

Strong written and verbal communication skills

Strong organizational skills and attention to detail

Ability to influence colleagues to meet tight deadlines

You may contact us at the below numbers or send an email to srimathy@opendesigns.in  with your updated CV.