Work is confidential. Samples can be provided upon request.

• UI and UX Design for the Technical Customer Experience team, developing products to improve internal processes and better serve clients.
• Wire-framing and prototyping with rapid iteration based on user feedback.
• Translating business requirements and user needs into wire-frames and hi-fidelity designs.
• Assisting in usability testing, user research and gathering user feedback.
• Journey Maps, User Flows, Personas, Design Thinking
• Collaborating with Senior UX Designers, User Researchers, Developers, Business Analysts, Product Owners, and IBM contractors.
• Working with and contributing to an established Design System.
• IBM Enterprise Design Thinking Practitioner and Co-Creator level certifications.